Odds96 Support Service

The easiest way to contact the Odds96 support team is to email us. You can use one of the two official email addresses, depending on which specific question you are interested in.

For general questions related to the game – support@odds96.com
For cooperation and advertising questions – marketing@odds96.com

We process requests that came by e-mail around the clock. Response time can vary from a few minutes to several days, depending on the problem, its severity and the completeness of the information we have. To make our job easier, follow a few simple guidelines:

• Don’t send multiple emails about the same problem. Communicate in one thread;
• Try to put a brief description of the problem in the subject line of the e-mail so we know from the beginning what you are up against;
• Describe the situation in maximum detail in one letter. Be sure to add screenshots and additional information, if necessary;
• Write only from your own email address that you provided when you created your account;
• Be polite and patient. Never be rude to Odds96 support specialists.

Use only official contacts for communication. Do not write to e-mail addresses that are published on other websites.

If you want an answer as quickly as possible, and your problem does not need a detailed consideration, write to our online chat room. It is available on the official website and is open 24 hours a day. Here you can get a quick consultation on basic questions.